‘The Times of India’ brings you ‘Hack of the Day’ — a new weekday-series of quick, practical solutions to everyday hassles. Each hack is designed to save you time, money or stress, using tools and features within your reach — from government websites to everyday apps. In simple words it is: Simple fixes for smarter living.If you’ve received a suspicious phone call that you believe may be fraudulent, the Government of India has made it easier to report such incidents through the Chakshu portal, part of the Sanchar Saathi initiative. This digital platform allows citizens to quickly and securely report scam calls, helping authorities track and curb telecom-related fraud.
Here’s a step-by-step guide on how to report a suspected fraud call using Chakshu:
Step 1: Visit the Chakshu portal– Go to the official Sanchar Saathi website: https://www.sancharsaathi.gov.in/sfc/– Click on the “Report Suspected Fraud Communication” button or go directly to the complaint – page: https://www.sancharsaathi.gov.in/sfc/Home/sfc-complaint.jspStep 2: Fill out the complaint formYou’ll be asked to provide the following details:* Mobile number that received the suspicious call or message* Date and time of the communication* Type of fraud (e.g., impersonation, fake job offer, bank scam, etc.)* Mode of communication (call, SMS, WhatsApp, etc.)* Phone number or sender ID of the suspected fraudster* Brief description of the incidentYour personal information is used only for verification and investigation purposes.Step 3: Submit the complaintAfter filling in the required fields:* Review the information for accuracy* Click “Submit” to send your complaint to the Department of TelecommunicationsYou’ll receive a confirmation message once your report is successfully submitted.Why reporting fraud call mattersBy reporting fraud calls, you help:* Prevent others from falling victim to similar scams* Enable authorities to block malicious numbers* Strengthen India’s digital safety and telecom security
Pro tip
If you’re unsure whether a call is fraudulent, look out for red flags like:* Requests for personal or financial information* Threats of legal action or account suspension* Offers that sound too good to be true
